One platform for AI-driven technical support
From the first symptom to a resolved ticket — diagnostics, humans and billing in the same workspace.
AI Diagnostic Assistant
- Computer, network and printer diagnostics
- Windows, Mac, Android and iPhone flows
- Ranked causes with confidence scores
- Step-by-step solutions in plain language
File Upload & Analysis
- Photos and screenshots
- PDF reports
- Error logs
- AI reads and explains them
Support Tickets
- Open · In Progress · Waiting for Client
- Resolved · Closed
- Technician messaging
- Attachments and updates
Appointments
- Remote support sessions
- On-site visits
- Date and time selection
- Confirmation emails
Notifications
- Real-time in-app alerts
- Email notifications
- Ticket updates
- Appointment reminders
Admin Dashboard
- User and customer management
- Ticket and appointment management
- Revenue analytics
- AI usage and subscriptions